Privacy Policy

1. Introduction

(a) Web Site Owner. OB Partner, Inc. ("OB Partner") is the owner of this web site ("OB Partner Web Site"). OB Partner can be contacted by mail at 950 Main Avenue, Suite 1210, Cleveland, Ohio 44113 or by e-mail at support@obpartner.com. This online privacy notice discloses OB Partner's information practices for this website, including what type of personal identifiable information is requested, how the information is used, and with whom the information is shared.

(b) Web Site Visits. OB Partner may collect certain information from Web Site visitors. This includes, but is not limited to, the home server domain name, e-mail address, type of computer and web browser, what pages visitor accessed, and limited information about search requests. This information is used to solve technical problems and to calculate overall usage statistics.

(c) Web Site Transactions. At times, OB Partner will need personal information regarding a customer or a prospect. For example, OB Partner may need to know a customer's name, mailing address, e-mail address, and credit card details. It is OB Partner's intent to inform you know before OB Partner collects personal information, such as user's name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, OB Partner will respect your wishes.

2. Personal Information That May Be Collected.

(a) Identifying Information. In order access designated subscriber services and/or restricted areas within the OB Partner Web Site, OB Partner will request a user to provide certain personal identifying information, which may include: name, postal address, e-mail address, screen name, password, telephone number, facsimile number, method of payment, and, if applicable, credit card number. OB Partner may request additional information necessary to establish and maintain customer's account.

(b) Service Quality Monitoring. Some Web Site transactions may require a customer to telephone OB Partner, or OB Partner to call the customer. OB Partner will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is OB Partner's practice to monitor, and in some cases record, such calls for staff training or quality assurance purposes.

(c) Information from Children. OB Partner does not sell products or services for purchase by children. Children must not use the OB Partner Web Site. OB Partner does not collect or maintain information from users actually known to be under the age of 13, and no part of OB Partner's Web Sites are structured to attract anyone under the age of 13.

(d) Lost or Stolen Information. If a customer's credit card and/or password is lost or stolen, the customer should promptly notify OB Partner in order to enable OB Partner to cancel the lost or stolen information and to update its records with a changed credit card and/or password.

(e) Links to Other Web Sites. An OB Partner Web Site may contain links to other web Sites. OB Partner is not responsible for the privacy practices or the content of those other Web Sites.

3. Uses Made of the Information.

(a) Limited Uses Identified. Without customer's prior consent, OB Partner will not use your personal identifiable information for any purpose other than that for which it is submitted. OB Partner uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. OB Partner also processes billing and business requests related to OB Partner Web Site participation.

(b) Marketing Uses. The information you provide to the OB Partner Web Site may also be collected, used, analyzed and/or processed by OB Partner, or selected third parties on OB Partner's behalf, for marketing and other business purposes. Before OB Partner uses the information, however, OB Partner will notify customers and offer customers the opportunity opt-out if a customer wishes not to have personal identifying information used in this way.

(c) Stored Information Uses. OB Partner stores certain information provided by customers. This information is used to support customer interaction with the OB Partner Web Site, to deliver customer purchases, and/or to contact customer again about other OB Partner services and products.

4. Disclosure of the Information.

(a) Mergers and Acquisitions. Circumstances may arise where for business reasons, OB Partner decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is OB Partner's practice to seek appropriate protection for information in these types of transactions.

(b) Agents. OB Partner employs or engages other companies and individuals to perform business functions on behalf of OB Partner. These persons may be provided with personal identifying information required to perform their functions, but are prohibited by contract from using any information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer services.

(c) Affiliated Businesses. OB Partner works closely with affiliated businesses operating web site stores, providing services, or selling products on each other's web sites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.

(d) Marketing Analysis by Third Parties. OB Partner reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

(e) Disclosure to Governmental Authorities. OB Partner releases personal identifying information when OB Partner believes release is appropriate to comply with law, to enforce OB Partner agreements, or to protect the rights, property or safety of OB Partner customers. OB Partner may also release such information in an exchange of information with other companies and/or organizations for the purposes of fraud protection and credit risk reduction.

5. Use of Computer Tracking Technologies.

(a) No Tracking of Personal Information. OB Partner's Web Site(s) are not set up to track, collect, or distribute personal information not entered by visitors. Through web Site access logs OB Partner does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying Site usage data, such as the number of hits and visits to our Sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

(b) Use of Cookies. OB Partner, or its third-party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies". A cookie is an alphanumeric identifier that a Web Site can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by OB Partner or its third-party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Web Sites may not then work properly.

(c) Use of Web Beacon Technologies. OB Partner may also use Web beacon or other technologies to better tailor its Web Site(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Web Site, a non-identifiable notice of that visit is generated which may be processed by OB Partner or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

(d) Collection of Non-Identifiable Information. OB Partner may collect non-identifiable information from user visits to the OB Partner Web Site(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on OB Partner Web Site(s); Web Site and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." OB Partner or its contractors may use this data to analyze trends and statistics.

(e) Collection of Personal Information. OB Partner collects personal identifying information from customer during a transaction. OB Partner may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help OB Partner understand trends and patterns. This information is not reviewed at an individual level.

6. Information Security.

(a) Commitment to Online Security. OB Partner intends to protect customer personal information and to maintain its quality. To achieve information security and quality, OB Partner implements appropriate measures and processes, such as using encryption when transmitting certain sensitive information.

(b) No Liability for Acts of Third Parties. OB Partner will exercise reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, OB Partner shall not be liable for unauthorized disclosure of personal information due to no fault of OB Partner including, but not limited to, errors in transmission and unauthorized acts of staff and/or third parties.

7. Privacy Policy Changes and Opt-Out Rights.

(a) Changes to Privacy Policy. This privacy notice was last updated on May 15, 2023. OB Partner reserves the right to change its privacy policy statement at any time. Customers should periodically review OB Partner's Web Site for changes to this notice.

(b) Opt-Out Right. Customer and/or prospective customer has the right at any time to cease permitting personal information to be collected, used or disclosed by OB Partner and/or by any third parties with whom OB Partner has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting OB Partner via e-mail support@obpartner.com or postal mail. After processing the cancellation, OB Partner will delete customer or prospective customer's personal information from its database.

8. Access Rights to Data.

(a) Information Maintained by OB Partner. Upon customer's request, OB Partner will provide a reasonable description of customer's personally identifiable information that OB Partner maintains in its database. OB Partner can be contacted by e-mail at support@1naturalway.com or postal mail at the above address.

(b) Corrections and Changes to Personal Information. Help OB Partner to keep customer personal information accurate. If customer's personal information changes, or if customer notes an error upon review of customer information that OB Partner has on file, please promptly e-mail OB Partner at support@obpartner.com and provide the new or correct information.

(c) Your California Privacy Rights. Beginning on January 1, 2005, California Civil Code Section 1798.83 permits customers of OB Partner who are California residents to request certain information regarding OB Partner's disclosure of personal information for their direct marketing purposes. To make such a request, please write to: support@obpartner.com or the postal address listed above. Within 30 days of receiving such a request, OB Partner will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. OB Partner reserves its right not to respond to requests submitted other than to the address specified in this paragraph. California's privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.

9. Accountability.

(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about OB Partner compliance with this privacy policy, you may contact OB Partner by e-mail at support@obpartner.com.

(b) Terms of Use. If customer chooses to utilize to OB Partner's services, customer's action is hereby deemed acceptance of OB Partner's practices described in this policy statement. Any dispute over privacy between customer and OB Partner is subject to the provisions of this notice and to OB Partner's Terms and Conditions of Use agreement which is hereby incorporated herein and which can be read at https://www.obpartner.com/policies/terms-of-use.